Tag Archives: My Mobility Scooter won’t go

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Mobility Scooters Facts & Information


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The Travel Mobility Scooter
The “Boot Scoot” as it is known in the trade is a scooter that comes apart easily and can be packed into the boot of a car.
This type of Mobility Scooter is ideal for going out for walks with the family & friends; and can be taken away on holiday.

Kymco Midi XLS ForU

Medium Mobility Scooter
A Medium Mobility Scooter is more suited for keeping at home, to be used to go to the local shops, pub or park.
It has suspension and a comfortable seat, ideal for rough pavements and crossing roads

Kymco Maxer ForU

Large Mobility Scooters
Large Mobility Scooters are for the more adventurous user, as they are capable of a larger range (25 miles), and are built for optimum comfort.
They are available with 6 or 8 mile per hour options, with lights and indicators and therefore suitable for road use.

For more detailed information please use the links below

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Mobility Scooters

CCF Mobility Scooter Service


sterling emerald Mobility scooter #CCFM

Why have your scooter serviced?

As you depend on your scooter to give you independence and transportation it is vital that your scooter is reliable and safe to use.
All mobility scooter manufactures recommend that scooters are serviced at least once a year.
If you wish to sell your scooter at some point, it could attract a higher price with a full service history.

If your scooter is under warranty, extended warranty  or you have scooter insurance, it may be invalid if you don’t have your scooter serviced.

Caring Comes First Mobility provides a complete 50 point service and safety inspection, including a battery check to ensure your mobility scooter is running correctly and safely.

Service
Our fully trained and experienced engineers, can service your mobility scooter at you home. This reduces the down time and saves our customers the hassel of trying to take their scooter our shop.
The service follows a well established written schedule, to ensure all 50 points are carried out and signed off.

Safety
As part of the service all the mobility scooter’s safety devices are tested to ensure they are fully functional.

Battery Test – Now included in the service
As the means of powering your scooter, the battery condition and the ability to hold a charge is crucial to ensure your scooter will take you to your destination and return home.
Caring Ccomes First Mobility has invested in the latest hi-tech battery testers to ensure we collect the most accurate information on your batteries condition and capacity.

Faults
If during a service our engineer finds a fault with your scooter, he will inform you straight away. He will explain the nature, seriousness and consequences of the fault.
Also he will provide you with a cost for the repair. If required our engineers can transport your scooter to our workshop for more major repairs

When the service is completed
Once our engineer has finished the service and taken your scooter for a test run, he will inform you of any defects or items that will require replacing i.e. worn tyre, battery, motor brushes etc.

 

Booking
To book a service just call
Caring Comes First Mobility on 01189 773 116, eMail info@ccfmobility.co.uk or fill in the form below

One of our friendly staff will book your service for a date and time convenient for you.

Mobility Scooter Service Booking request

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My Mobility Scooter won’t go


As a Mobility Engineer I am often asked

“Why won’t my Scooter move?”

Surprisingly in about 80% of cases, just by talking to the owner over the phone and asking them to carry out simple checks, can rectify the problem.

So if your “Mobility Scooter Won’t Go”, follow these simple checks and hopefully you will be among the 80%, and will soon be back on the road!!!

Just follow the the simple checks in order …….NEXT

 

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1. Is your scooter connected to the charger


1. Is your scooter connected to the charger

If your scooter is connected to the charger then it will not go.
The reason for this is to prevent you driving off while connected to the charger, which would cause you to rip out the plug / wires.

Remedy

  • Switch off the charger and disconnect it from the scooter
  • Reset the scooter – (switch off and then on)

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2. Is your battery charged


2. Is Your Battery Charged

Check the fuel gauge to make sure the gauge is in the green or yellow.

If the gauge is pointing to the red, then your battery requires charging, your scooter can sense this and will not run.

Remedy

  • If you have a scooter that comes apart (a boot scooter), then check the battery is seated correctly on the scooter, or if connected via a lead ensure the plug is fully engaged.
  • Reset the scooter – (switch off and then on)
  • Charge your scooter for at least 12 hours

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3. Are you in Gear


3. Are You In Gear

Check to ensure you are in gear; get off the scooter and see if you can push the scooter freely. If you can push the scooter then you are in free wheel.

Remedy

  • Move the lever at the back of the scooter to the picture that shows a person sitting on the scooter, or the word “Drive” 
  • Reset the scooter – (switch off and then on)

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4. Is your Wig-Wag Clear


4. Is Your Wig Wag Clear

The Wig Wag is the bar you press to go forward or reverse. It must be in the rest position before you switch on the Mobility Scooter.

Remedy

  • Remove any bags from the handle bars
  • Ensure the Wig Wag is at the rest position ( parallel to the handlebars)
  • Reset the scooter – (switch off and then on)

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